Privacy Policy

1. Introduction

Welcome to Rohit Mishra ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the website
• Express an interest in obtaining information about us or our products
• Participate in activities on the website
• Contact us for customer support or inquiries

The personal information we collect may include:

• Name and contact data (email address, phone number, postal address)
• Payment information (processed securely through third-party payment processors)
• Purchase history and preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and navigation patterns

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To facilitate account creation and authentication: Managing your account and providing you with access to certain features
• To process your orders: Fulfilling and managing your orders, payments, returns, and exchanges
• To send administrative information: Sending you product, service, and new feature information, and changes to our terms and policies
• To respond to your inquiries: Answering questions and providing customer support
• To improve our services: Understanding how our website is used to improve user experience
• To send marketing communications: Sending you marketing and promotional materials (with your consent where required)
• To protect our services: Monitoring and analyzing usage to detect, prevent, and address technical issues and fraudulent activity

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services)
• Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to respond to legal process, or to protect the rights, property, and safety of our company, customers, or others
• With Your Consent: When you have given us explicit consent to share your information

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Restricted access to personal information
• Secure storage systems

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Data Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your information

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for adults and children with parental supervision. While we manufacture toys for children, we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

10. Terms of Service

10.1 Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement.

10.2 Use License

Permission is granted to temporarily access the materials on Rohit Mishra's website for personal, non-commercial transitory viewing only.

10.3 Product Information

We strive to provide accurate product information, but we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

10.4 Limitation of Liability

In no event shall Rohit Mishra or its suppliers be liable for any damages arising out of the use or inability to use our products or services.

11. Returns and Refunds Policy

11.1 Return Period

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.

11.2 Non-Returnable Items

The following items cannot be returned:

• Opened or used products for hygiene reasons
• Custom or personalized items
• Items without original packaging
• Clearance or final sale items

11.3 Refund Process

Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

11.4 Defective Products

If you receive a defective product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

12. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have questions or comments about this privacy policy or our privacy practices, please contact us at:

Rohit Mishra
Plot No. 29, Vishwas Park Block-D
Uttam Nagar
New Delhi, West Delhi
Delhi - 110059
India

Email: privacy@rohitmishra.com
Phone: +91 80503 08424